Data processing policy

How we process the personal data we receive through this site, under Colombia's Statutory Law 1581 of 2012 and Decree 1377 of 2013, compiled in Decree 1074 of 2015.

Draft under legal review. Items marked as pending are completed before publication. The Spanish version prevails.

Data controller

Trihelia. Legal name, tax ID (NIT) and address: pending. Email for personal data matters: admin.trihelia@gmail.com.

What data we collect through this site, and why

Through the “Request a pilot” form: full name, role, institution, institutional email and, if you write one, a message. We use them only to reply to your request and agree on the scope of the pilot. We do not sell them or share them with third parties for other purposes.

This site uses no cookies. We measure visits in aggregate, without identifying anyone.

Authorization

We ask for your prior, express and informed authorization through a box you tick before sending. We keep proof of that authorization: the date, the text you accepted and where you accepted it from.

Data inside the platform

Data processed inside the portal (portal.trihelia.com) is governed by the agreements with each institution and by the terms the portal presents at sign-up. The most detailed visibility level, each student's individual progress, requires that student's authorization.

Your rights

To know, update and correct your data.
To request proof of the authorization you gave.
To be informed about how your data is used.
To file complaints with Colombia's Superintendence of Industry and Commerce (SIC).
To revoke your authorization or ask for your data to be deleted, where there is no legal or contractual duty to keep it.
To access your data free of charge.

How to exercise them

Write to us at admin.trihelia@gmail.com. Inquiries are answered within ten business days and claims within fifteen, under Articles 14 and 15 of Law 1581 of 2012.

Minors

This site is not directed at minors and does not knowingly collect their data.

Effective date

Effective date: pending. We keep data for as long as the stated purpose requires.